Support

Last updated: 2026-09-24

KaportaAI documents a vehicle's exterior in photos and shows what changed when the same vehicle is scanned again.

Contact

For questions, suggestions and bug reports, write to videogke@gmail.com. Requests about your personal data go to the same address.

Frequently asked questions

Do I need an account? No. The app works without signing in. To reach your data from another phone or to invite employees, sign in from Settings.

The camera doesn't open. Turn on the camera permission in the phone's Settings → KaportaAI → Camera.

Why doesn't the scan take the photo by itself? The app shoots once the vehicle fits the frame and the image is sharp and bright enough. Follow the guidance on screen; if there is glare, step to one side.

Is every mark in the difference report damage? No. Marks are there to direct your attention; a reflection, shadow or dirt can be marked too. Check every finding against the photos yourself.

How do I delete my data? For one vehicle: vehicle page → "…" → "Delete vehicle". For everything: Settings → "Delete all my data". If you signed in: Settings → "Delete account". If the app is no longer installed, write to videogke@gmail.com from the email address you signed in with; we delete your account and all your data within 30 days at most.